Attitude Makes All the Difference!

The first ten seconds … can mean the difference between gaining or losing a client

Reception Plus - the most sought after Australian company for reception and customer contact training nationally

Webinar Information

Our webinars are conducted via the world wide web. We provide a live presentation, in real time.

Requirements – computer, quiet location, and headset or speakers (microphone and webcam not required). Participants will see the presenter but we will not see them.

Each webinar 2.30 – 3.30pm Brisbane Australia time

Check world times - www.timeanddate.com

  Worldwide Australia
Webinars TBA AU $55.00
Team Webinars TBA AU $260.00

Payment via PayPal

Following payment, secure code and instructions emailed for entry to webinar

Package deals available

Webinar Content

Webinar SH1 - Shorthand Introduction
Webinar SH2 - Shorthand Module 2
Webinar SH3 - Shorthand Module 3
Webinar SH4 - Shorthand Module 4
Webinar SH5 - Shorthand Module 5
Webinar WIM - Impressions Attitude
First impressions
Presentation
Self-confidence
Webinar WCO - Communication Body language
Communication
Pronunciation
Terminology
Webinar WCC - Calls & Clients Multiple calls
Personal clients
Screening calls
Telephone manner
Webinar WTM - Time Management Appointments
Planning
Prioritising
Time management
Webinar WDP - Difficult People Assertiveness
Difficult clients
Difficult co-workers
Personality types
Webinar WTW - Teamwork - ON REQUEST FOR THE OFFICE TEAM
Attitude
Communication
Telephone manner

Call 0412 31 7777 (+61 412317777) or email info@receptionplus.com.au if you have any queries.

Webinar Dates

Webinar Date  
Webinar SH1 - Shorthand Fri 9th Apr Book Now
Webinar WIM - Impressions Mon 12th Apr Book Now
Webinar WCO - Communication Tue 13th Apr Book Now
Webinar WCC - Calls & Clients Wed 14th Apr Book Now
Webinar WTM - Time Management Thu 15th Apr Book Now
Webinar WDP - Difficult People Fri 16th Apr Book Now
Webinar SH2 - Shorthand Wed 28th Apr Book Now

Cancellation Policy

Full refund if secure code has not been issued when cancellation received