to the Newsletter for Receptionists!
This newsletter is published several times a year
by Reception Plus. We provide opportunity for
inspiration and interaction for receptionists through
motivational, informative seminars – see our
website.
Receptionists face challenges every day. Perhaps
none more so than maintaining a positive,
welcoming attitude regardless of the manner or
mood of the client they are dealing with. The latter part of that sentence is crucial. How well do you meet the challenge? Do you allow others to change the way you speak, act and perform?
There is an art to ‘turning people around’ and with it comes a sense of accomplishment. You will feel satisfied as you witness yourself helping people, calming them and controlling your area of responsibility very effectively.
We need to be confident, well presented, courteous, professional and alert in order to maintain a winning attitude at all times.
Shorthand is a valuable tool for writing notes, developing drafts and taking minutes. It can be used instead of longhand or intermingled with it.
You can now learn shorthand through Reception Plus. Purchase one module at a time and work at your own pace until you are ready for the next. There are 10 modules at $35 each.
The only tools you will need are a lined exercise book and some 2B pencils.
Module 1 is an introduction to shorthand, explaining how it works, and getting you started. In each module you will be given symbols which you can begin to use right away. When you have completed Module 1 you’ll be hooked!
Start learning shorthand now – you’ll love it!
