"Some people are always grumbling because roses have thorns: I am thankful that thorns have roses."

 
Aphonse Karr
French critic, journatlist, novelist 
 
 
 
 
 
 
 
 
 

 
"Enthusiasm is to life what electricity is to a light bulb - nothing happens until you flip the swtich."
 
Wally Amos
US buisnessman Author 
 
 
 
 
 
 
 
SEMINAR TOPICS
 
Attitude
Terminology
 Telephone techniques
People skills
Confidence
Presentation
 Time management
Difficult people 
 
... and much more
 
 
 
 
 
 
 
 
 Congratulations to all the fabulous, effective receptionists out there - come along to our seminars to be appreciated and rewarded!
 
 
 
 
 
 
 
 
 
 
Join Our Mailing List 
April 09
 
 
Welcome to Reception Plus News!
 
Reception Plus says it all. Our aim is to encourage you to become excited about what you do.  Every day you have the opportunity to lift people's spirits or to dash them.  Give good reception, plus that little extra, to make clients feel welcome and give an excellent impression.
 
Pamela Helps
Managing Director
 
How's Your Attitude?
 
A consistently good attitude increases our credibility, and acceptance by others. 
 
People tend to reject others with a negative, pessimistic attitude.
 
If you don't like the way people treat you, or respond to you, you may need to change your attitude. 
 
Upcoming Seminars for Receptionists
 
We will be conducting seminars in these cities in May -
 
Attitude
    Melbourne 5 May   
     Hobart 6 May         
     Adelaide 7 May    
     Perth 12 May
     Sydney 13 May
     Canberra 14 May
     Brisbane 19 May
     Mackay 20 May
     Cairns 27 May
 
Come along to be encouraged and motivated.  You will be uplifted and enlightened, and will walk away with a smile on your face, remembering how signifcant you are and the important role you play.
 
 
Swine Flu  
                                          
ScaredLet's  not  be  alarmed,  but  we  can  be careful to help prevent the spread of  this disease:-
 
1) Use a tissue every time you sneeze or cough, not your hand, or you will spread germs to everything you touch
 
2) Wash your hands often, or use antiseptic cream or wipes, (we should all do this regularly, regardless of the flu threat) 
 
3)  Stay away from people who are not well and coughing
 
4)  Stay home if you're not well and coughing
Win $50!           
The 4th & 19th people to answer all four questions correctly will win $50. 
 
1) Was the internet developed in the early 1980s, late 90s, early 70s or late 60s?
 
2) What does URL stand for?
 
3) What is the acronym for the language used to write a website?
 
4) What is the term for internet etiquette?
 
 
Winners will be published in the next newsletter 
Reception Plus Contacts Pamela
 
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Reception Plus | PO Box 679 | Cairns | 4870 | Australia