Attitude Makes All the Difference!

The first ten seconds … can mean the difference between gaining or losing a client

Reception Plus - the most sought after company for reception and customer contact training

Receptionist, Front Desk and Customer Service Training
Seminars & Online Webinars

At Reception Plus we understand the challenges reception, front desk and customer service personnel face. As Aussies we want to be friendly, but must also be professional.

If you’re seeking training for a new receptionist, or want to reward and encourage an experienced person, we can help. We’ve been operating nationally for over 6 years.

Training is provided through uplifting, informative One Day Seminars and Online Webinars

Who will benefit? Your staff, your business, your clients

 

 

Objectives
To promote efficiency and professionalism
To increase confidence & self-esteem
To motivate and encourage
To provide procedures to assist with all aspects of reception

Outcomes
Appreciation of significance to company
Awareness of importance of good first impression
Motivation to achieve excellent results consistently
Tools to aid in performance of duties as receptionist

News!

"Regardless of the desired outcome, a relationship of any sort is like a plant, it takes time, energy and the right environment to grow."
Andrew Griffiths


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Feedback

"One of my receptionists attended your Reception course here in Brisbane a couple of weeks ago - and came back raving about how good it was!

"Thanks for the seminar, our receptionist really enjoyed it. Already I can see some things she has picked up from the day."

"Our former receptionist who is now a senior legal assistant at our firm attended one of your seminars a couple of years ago and still claims it was one of the best training experiences she has encountered."